Privacy Policy

Information We Collect

When you engage with our drawing fundamentals platform, we collect various types of data to deliver tailored learning experiences and enhance our services.

Personal Information

We gather information you provide directly when creating an account or reaching out. This may include your name, email address, phone number, and any messages submitted via our contact forms. When enrolling in our drawing courses, we also collect details about your artistic background and learning objectives.

Usage Data

We automatically collect data about how you use our website and learning platform. This includes pages visited, time spent in different sections, drawing exercises completed, and technical details such as your IP address, browser type, and device information.

Cookies and Tracking

Our site uses cookies and similar tracking technologies to improve your experience, recall preferences, and analyze site performance. You can adjust cookie settings through your browser.

• Essential cookies for website functionality
• Analytics cookies to understand user behavior
• Preference cookies to remember your settings
• Marketing cookies for delivering relevant content

How We Use Your Information

Your personal data helps us provide high-quality educational content and keep our drawing platform running smoothly. We are committed to handling your information responsibly and only for legitimate purposes.

Educational Services

We use your data to grant access to drawing courses, monitor your progress across skill levels, and tailor learning recommendations based on your artistic interests and abilities. This personalization supports more effective learning paths for building your drawing fundamentals.

Communication and Support

Your contact details allow us to respond to inquiries, share important course updates, and provide technical support as needed. We may also send periodic newsletters about new drawing techniques, featured artwork, or platform improvements if you have subscribed to our communications.

Platform Improvement

Usage data helps us identify which drawing exercises are most helpful, spot areas where students struggle, and create new content that addresses common learning challenges. This analysis is performed in aggregate form to protect individual privacy while enhancing our educational approach.

Legal Compliance

In certain situations, we may use or disclose your information to comply with applicable privacy laws, respond to legal requests, or protect the rights and safety of our users and community.

Information Sharing and Disclosure

We enforce strict controls over how your information is shared and treat privacy as a core part of all our business relationships.

Service Providers

We collaborate with trusted third-party providers who help us run our platform, process payments, send emails, and offer customer support. These providers access only the information needed for their services and are contractually obligated to protect your privacy.

• Cloud hosting services for secure data storage
• Email service providers for course communications
• Analytics providers for website performance insights
• Payment processors for course enrollment transactions

Business Transfers

If GrovePaperHarbor undergoes a merger, acquisition, or sale of assets, your personal data may be transferred as part of that process. We would notify you by email and explain any changes to how your information is managed.

Legal Requirements

We may disclose your information when required by applicable law, a court order, or government request, including situations involving potential threats to safety, fraud investigations, or violations of our terms of service.

Your Rights and Choices

Under Canadian privacy legislation, including PIPEDA, you have specific rights concerning your personal information.

Access and Correction

You may request access to the personal data we hold about you and ask us to correct any inaccuracies. We will provide this information within 30 days of your request, subject to certain legal exceptions.

Data Deletion

You may request deletion of your personal data, and we will comply unless we have legitimate grounds to retain it for legal compliance, fraud prevention, or legitimate business purposes. Deleting your account will remove access to your course progress and stored artwork.

Marketing Communications

You may unsubscribe from our marketing emails at any time using the unsubscribe link in each message or by contacting us directly. You will still receive essential communications about your account and course enrollment.

Cookie Management

Most web browsers let you control cookies via their settings. You can choose to accept all cookies, block some types, or receive prompts before cookies are saved. Blocking essential cookies may affect site functionality.

Data Security and Retention

We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Security Measures

Our security practices include encrypted data transmission, secure server environments, regular security audits, and restricted access controls. We employ standard SSL encryption for all data transfers between your device and our servers.

• 256-bit SSL encryption for data transmission
• Secure cloud storage with encrypted databases
• Regular security vulnerability assessments
• Multi-factor authentication for administrative access
• Employee training on privacy and security practices

Data Retention

We keep your personal information only as long as needed to provide our services, comply with legal obligations, or resolve disputes. Account data is typically retained for three years after closure, while course progress data may be kept for up to seven years for educational records.

International Transfers

Although our main operations are in Canada, some service providers may process data abroad. We ensure adequate protection through contractual safeguards and compliance with Canadian privacy law for cross-border transfers.

Children's Privacy

Our drawing platform welcomes users of all ages, and we take special care to safeguard the privacy of younger users in line with Canadian privacy laws.

For users under 18, we require parental consent before collecting personal information. Parents or guardians may review their child's data, request corrections or deletions, and withdraw consent at any time.

Parental Controls

Parents have the right to review any personal information we've gathered from their child, request deletion, and restrict further collection or use of their child's data. We provide clear mechanisms for exercising these rights.

If you believe we have inadvertently collected information from a child under 18 without proper parental consent, please contact us right away so we can take appropriate action.

Changes to This Policy

We may periodically update this privacy policy to reflect shifts in our practices, technology, legal requirements, or other factors. Significant changes will be communicated via email or prominent notices on our website.

Minor edits may be posted without individual notice, so we encourage you to review this policy regularly. The "Last Updated" date at the top indicates when the latest changes occurred.

Your continued use of our platform after policy updates indicates your acceptance of the revised terms. If you disagree with any changes, you may stop using our services or contact us to discuss your concerns.